This privacy policy sets out how Midoki Limited, a company registered in England and Wales under company number 07882357 and with its registered office at One Eastwood Harry Weston Road, Binley Business Park, Coventry, West Midlands CV3 2UB (“Midoki”, “our”, “us”, “we”), uses and protects any personal data that you give Midoki when you use the websites or (including the Forum at or any of our applications (together the “Service”).


Midoki is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or any of our applications, then you can be assured that it will only be used in accordance with this privacy statement. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


This policy does not apply to practices of companies that we do not own or control, or to individuals that we do not employ or manage.


We will only collect and process information about you in accordance with this privacy policy. By using this website or any of our applications and/or submitting any personal information to us, you consent to such processing.


Midoki may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated in December 2016.



What We Collect

When you use this website or any of our applications you agree to our collection and use of your information, including personal information, as described in this Privacy Policy. The information Midoki collects may include.


  • your first and last name;
  • your date of birth;
  • your gender;
  • your user name and password;
  • information from Facebook including your user name and password, public profile and Friends list;
  • contact information including email address;
  • your device name (whether laptop, mobile phone, tablet and/or any other hardware);
  • your IP address
  • demographic information such as postcode, preferences and interests;
  • any other information, including personal information and data, from third parties such as advertisers or social media networks for which you have approved our access to information; and
  • other information relevant to customer surveys and/or offers.



Uses of Data

All information we hold will be kept securely in accordance with an internal security policy and may be used as follows:

  • name, address, username and password:  to register and administer your user account;
  • e-mail address: to contact you with news, to offer you additional services, or to provide you with updates and products or or other information which we think you may find interesting using the email address which you have provided;
  • phone number: to contact you about matters requiring your urgent attention, to verify your identity or to provide other services with your consent (such as text message notifications); and
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


Google Analytics and advertising cookies and anonymous identifiers may be used to conduct analytics on your access to the Service, including by recording and analysing user behaviour, location, audience, demographic and interest data.  This information may be used in order to enable remarketing to you and may be shared with Google.

We might collect sensitive information about you but we will never collect sensitive information about you without your explicit consent.



Management of Data

We will only use information collected about you in accordance with applicable data protection laws.


For the purpose of the Data Protection Act 1998, the data controller is Midoki Limited, a company registered in England and Wales under company number 07882357 and with its registered office at One Eastwood Harry Weston Road, Binley Business Park, Coventry, West Midlands CV3 2UB.


By submitting your information you agree to our use of the data as described in this Privacy Policy. This may include transferring your data to, and storing it at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or our suppliers. These staff or suppliers may be engaged in the processing of your orders, payment details and the provision of support services.


If you believe we have information about you that you do not want us to have or that you think is incorrect, please contact us at and we shall correct or remove the data as you request as soon as and insofar as is reasonably practicable. If you would like to receive a copy of the information we have about you, please note that an administration fee of £10 may be applicable.


We use reasonable efforts to protect your personal data. However, the Internet is an insecure medium and any transmission of personal data to us via our Service is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


When you get in contact with us (for example by email or via instant message) we will keep records of what is communicated.  This is to ensure we have a record of our discussion for future reference and so we can improve the Service.


We may anonymise information about you (so that you cannot be identified from it by third parties) and provide that information to third parties for the purposes of marketing analysis or to market the Service. For example, we might let them know that 500 female users in London used the Service in a particular period.



Marketing and E-Mail Communications

We might send you marketing emails about products or services which are similar to or related to those available via our Service, or contact you by email with information about updates to the Service. We will not send you any other marketing emails or pass your information on to third parties unless you give your consent or you have given it already.


We give you a choice of whether or not you want us or other companies to contact you about future offers, events, products and services you may be interested in.



Cookies, Beacons and Tracking

Our Service uses ‘cookies’ and similar technologies. Cookies are small text files that are placed on your computer and mobile device by software that you install. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies may also be stored in your internet browser by or on behalf of third parties, such as Google or providers of advertising services.


We use cookies/beacons in order to:

  • learn about how the Service is being used and which types of individuals are using it;
  • record which other websites and/or platforms have referred users to the Service;
  • optimise and improve the Service;
  • make it easier for you to fill in forms via the Service;
  • enable the Service to remember your preferences; and
  • provide you with relevant advertising.


We use analytics to collect and store anonymous statistical data about our users’ use of the Service. Some of the cookies we use are essential for parts of the Service to operate and have already been set. You may delete and block all cookies, but parts of the Service may not work properly.


We may also collect information about your computer, mobile phone (or other portable or static device used to access the Service) and your visit to the Service, including where available your IP address, operating system, login, device name, screen name and browser type, for system administration and to report aggregate information to our partners and if necessary our advertisers.


We may use other technologies such as pixel tags, clear GIFs and web beacons on the Service.


For more information about cookies, please visit  If you do not wish for us to use cookies when you use the Service, please adjust your Internet browser settings to decline cookies (your computer’s help file should tell you how to do this).  If you choose to decline cookies, some parts of the Service may not work properly. By using the Service, you agree to our use of cookies as described above.


If you want to learn about how to opt out of Google’s use of cookies, please visit or your Google Ads Settings ( The Google Analytics terms of service can be accessed here:




We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, the internet is an insecure medium, and we cannot offer assurances that your information will not be interrupted before it reaches us. So, please consider whether you are happy to send us your personal information carefully before using the Service.



Data Retention

We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected.




Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we may disclose your personal information in the following circumstances:


  1. where our business or part of it is being sold your personal data will be included within that sale;
  2. in response to a request from a competent court or regulatory authority;
  3. where necessary for the purposes of litigation to protect our rights or those of our affiliates; or
  4. to our professional advisors under confidentiality obligations.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.


Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to




Privacy Policy

Privacy Policy  EULA © 2014 Midoki. All Rights Reserved.